All systems are functional.

Past incidents

Monday 19th October 2020

Nothing to report

Sunday 18th October 2020

Nothing to report

Saturday 17th October 2020

Nothing to report

Friday 16th October 2020

Nothing to report

Thursday 15th October 2020

Nothing to report

Wednesday 14th October 2020

[RESOLVED] Reports of potential Pageflex errors (failure when processing files)

[RESOLVED] Our VersaDoc team and Engineers are investigating reports of clients getting "Pageflex not available" failure messages when trying to process files. We'll update here as we diagnose more about the issue and potential resolution.

Update: Our Engineers have fixed the issue that was causing various incidents of processing failures. Please contact Support if you are still experiencing any issues.

Tuesday 13th October 2020

[RESOLVED] Past Incident: Issue with SSL certificates causing sites to display a security warning message.

Our Engineers identified and resolved an issue related to SSL security certificates and websites displaying a security warning message. At this time, website users should not be experiencing any issues related to this. Please contact Support if you're still experiencing any issues.