Some systems are experiencing issues

Past Incidents

Sunday 9th May 2021

No incidents reported

Saturday 8th May 2021

No incidents reported

Friday 7th May 2021

No incidents reported

Thursday 6th May 2021

No incidents reported

Wednesday 5th May 2021

Email Reports of third party mail programs not sending to outlook.com, msn.com, gmail.com or yahoo.com

Our Email team is investigating reports of third party mail programs (specifically Outlook) not successfully sending to outlook.com, msn.com, gmail.com or yahoo.com. This is due to certain third party IP reputation blacklisting.

Workaround options:

  1. Recipients can safelist your sending domain in their email client to allow delivery.
  2. Or senders may email through webmail (login at email.firespring.com) to allow delivery as this goes through a different IP range.

Tuesday 4th May 2021

No incidents reported

Monday 3rd May 2021

No incidents reported