All systems are operational

Past Incidents

Friday 20th January 2017

Website Disruption of service to the Springboard and public facing websites

Our Engineering team has implemented changes to our system and we are seeing services recover at this time. You may still experience partial loading or slow performance. We are working through the rest of the issues now. More information to come soon!

Springboard Disruption of service to the Springboard and public facing websites

Our Engineering team has identified a potential cause for the issue and are working to implement a change to mitigate the issue. We will update again when there is more information available.

Website Disruption of service to the Springboard and public facing websites

We are experiencing a disruption of services to the database for the Springboard application and public facing websites using the Springboard application. Our engineering team is working quickly to resolve the issue, we will post more information as we know it.

Thursday 19th January 2017

No incidents reported

Wednesday 18th January 2017

No incidents reported

Tuesday 17th January 2017

No incidents reported

Monday 16th January 2017

Phone Support Phone Support Ending at 4:30pm CST

In order to get team members home safely due to inclement weather, phone support will end at 4:30 pm CST today. We'll resume normal hours tomorrow (Jan 17) at 8 am CST.

Sunday 15th January 2017

No incidents reported

Saturday 14th January 2017

No incidents reported

Friday 13th January 2017

No incidents reported