Our Engineers are investigating some issues affecting the performance of the email system:
Some of the symptoms that are being reported would include:
- Latency when navigating the Webmail interface
- Slowness upon logging in to the Webmail interface
- Delayed email delivery
- POP Error 'Your incoming (POP3) email server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). The server responded: ERR [SYS/TEMP] Internal error occurred. Refer to server log for more information.'
- Users unable to delete folders in Webmail "The selected folder does not exist...."
- Messages previously marked as read are now unread
- "Lost Folders" appear in webmail
We are working to resolve this issue as quickly as possible and will post more updates here as soon as we know them.