Our efforts this weekend have been focused on system wide cleanup to address the consequences of high system load after expanding capacity. These efforts are nearing completion. We will soon begin a more detailed mailbox-level cleanup effort to address some issues that we have seen among some users. While those updates happen there may be very brief periods where accessing email is slow or gives an error; trying again a few minutes later should be successful.
The mailbox level cleanup will address, in an automated fashion, the following issues for users we have been able to identify proactively:
Some mailboxes may require additional attention to resolve some of the issues experienced and our team is actively working through those. We apologize for these extended issues with the email platform and will post here as more information becomes available.