Update: We've been able to restore outbound calling functionality to the phone systems, so if you're experiencing a static phone call or a degradation of audio quality, our teams have been asked to let callers know we can end the call and call you right back, which should resolve any phone performance issues.
Our IT team is investigating reports of static during calls and poor voice quality. This is likely related to the issue our phone service provider was experiencing yesterday. Thank you for your patience while we investigate the issue. You can also email support@firespring.com for any support needs.