Some systems are experiencing issues

Other Components
Website
Operational
Springboard
Operational
Email
Operational
VersaDoc
Operational
Nelnet Payment Services Credit Card Processing
Operational
Credit Card Processing
Operational
Email Marketing
Operational
Donor Database
Operational
Phone Support
Operational

Past Incidents

Sunday 15th November 2015

No incidents reported

Saturday 14th November 2015

No incidents reported

Friday 13th November 2015

No incidents reported

Thursday 12th November 2015

Website Website and Springboard Access

Everything is all set!

Website Website and Springboard Access

Springboard and website access is back and we are currently watching the system for further issues.

Website Website and Springboard Access

There is currently intermittent access to public facing websites and the Springboard. Our IT team is working on the issue.

Wednesday 11th November 2015

No incidents reported

Tuesday 10th November 2015

Website Springboard and websites are good to go!

You should be all set.

Website Springboard and websites (mostly) back online

The springboard and websites are back online. Some sections of client websites are still being upgraded. We'll update here when things are 100%

Website Springboard and website scheduled maintenance from 9:00 pm CDT until 9:30 pm CDT

In order to release new and exciting features to our platform, we are performing upgrades to the software that powers the Springboard and our client websites. We apologize for the downtime. We'll get things back online just as soon as we can. Check back for updates.

Maintenance window: 9:00 pm CDT until 9:30 pm CDT

Monday 9th November 2015

No incidents reported