Some systems are experiencing issues

Other Components
Website
Operational
Springboard
Operational
Email
Operational
VersaDoc
Operational
Nelnet Payment Services Credit Card Processing
Operational
Credit Card Processing
Operational
Email Marketing
Operational
Donor Database
Operational
Phone Support
Operational

Past Incidents

Wednesday 25th November 2015

No incidents reported

Tuesday 24th November 2015

Website Images are back.

Sorry for the interruption. Images are now back and looking good.

Website Images Not Displaying

We're looking into images not appearing on websites. We expect to have a resolution soon.

Website Springboard and websites are good to go!

You should be all set.

Website We are performing an upgrade and expect less than 2 minutes of downtime around 9:25 am CST

In order to release new and exciting features to our platform, we are performing upgrades to the software that powers the Springboard and our client websites. We apologize for the downtime. We'll get things back online just as soon as we can. Check back for updates.

Monday 23rd November 2015

No incidents reported

Sunday 22nd November 2015

No incidents reported

Saturday 21st November 2015

No incidents reported

Friday 20th November 2015

Phone Support Phone Support

Everything is A-ok!

Phone Support Phone Support

We have identified and fixed the issue and our IT team is monitoring the situation closely. Give us call, we will be happy to hear from you!

Phone Support Phone Support

Our phone system and phone support is currently offline. We are investigating the issue.

Thursday 19th November 2015

No incidents reported