Our phone systems are back online and we are monitoring the situation to prevent further issues.
Phone SupportPhone Support Issues
We are currently experiencing phone issues and are unable to provide phone support. Our IT team is working on it. Please email support@firespring.com for urgent issues or helpdesk@firespring.com for CloudIT issues!
Tuesday 15th December 2015
No incidents reported
Monday 14th December 2015
No incidents reported
Sunday 13th December 2015
No incidents reported
Saturday 12th December 2015
No incidents reported
Friday 11th December 2015
Phone SupportPhone Support ends at 5:00pm CST Today!
Firespring's annual holiday party is tonight and to make sure we all look our best, we are closing 30 minutes early Friday, December 11th. Phone Support will be available until 5:00pm CST. Have a wonderful weekend!
Thursday 10th December 2015
No incidents reported
Wednesday 9th December 2015
Processing Print Ready Files Issue
The Print-Ready Files area is back up & running. Download away!
VersaDocProcessing Print Ready Files Issue
We are currently experiencing an issue with processing and downloading print-ready files through the Springboard. Our Engineering team is investigating the issue.
