Past Incidents

The email notification issues have been resolved and everything is running as usual. You may see email notifications coming through in groups as the system works through the backlog of notifications. We are continuing to monitor the situation and will update here with more information. Please continue to reference the message center for the most up to date information.

Delays of email notifications from forms on your website are ongoing. We are continuing to investigate and work towards a resolution. All notifications should be delivered, but they will be delayed. Please continue to refer to your message center in the Springboard for the most up to date information for your website. This does not impact regular email. Please continue to check here for more updates.

Our IT team has identified the issue and we are seeing systems coming online. You may still experience intermittent errors during this time. Please continue to check here for more updates.

Springboard and website access is currently not available. Our IT team is working to get this issue resolved as soon as possible.

We've identified the issue. It's coming back online and we'll monitor it for further issues.