Some systems are experiencing issues

Other Components
Website
Operational
Springboard
Operational
Email
Operational
VersaDoc
Operational
Nelnet Payment Services Credit Card Processing
Operational
Credit Card Processing
Operational
Email Marketing
Operational
Donor Database
Operational
Phone Support
Operational

Past Incidents

Sunday 28th February 2016

No incidents reported

Saturday 27th February 2016

No incidents reported

Friday 26th February 2016

No incidents reported

Thursday 25th February 2016

No incidents reported

Wednesday 24th February 2016

No incidents reported

Tuesday 23rd February 2016

Springboard Springboard Access

We have updated our system and the Springboard is returning to normal. Abracadabra! We are continuing to monitor the situation. Please call support at 877-447-8936 if you continue to experience any issues.

Springboard Springboard Access

Our Engineering wizards have located the problem and are working on fixing it currently.

Springboard Springboard Access

Our Engineering team is currently investigating an issue with server load that is causing log in failures to the Springboard. We will post here as soon as we have more information.

Monday 22nd February 2016

No incidents reported