Some systems are experiencing issues

Other Components
Website
Operational
Springboard
Operational
Email
Operational
VersaDoc
Operational
Nelnet Payment Services Credit Card Processing
Operational
Credit Card Processing
Operational
Email Marketing
Operational
Donor Database
Operational
Phone Support
Operational

Past Incidents

Sunday 5th June 2016

No incidents reported

Saturday 4th June 2016

No incidents reported

Friday 3rd June 2016

Website Custom Server Outage

A small number of custom web sites were offline from 11:38 am CST to 11:42 am CST. All services are up and running and we are continuing to monitor the situation."

Thursday 2nd June 2016

No incidents reported

Wednesday 1st June 2016

No incidents reported

Tuesday 31st May 2016

No incidents reported

Monday 30th May 2016

Service Restored

Our data center has restored internet connectivity. We will continue to monitor the situation and will update this page if we see further problems.

Website Network Connectivity issue with Hosting Partner

Our data center partner is currently reporting a partial network outage which is affecting small number of our websites, but all of email and all of VersaDoc. We are working very closely with our hosting provider to ascertain the root cause of the issue and get it resolved as quickly as possible.