All systems are operational

Past Incidents

Thursday 22nd September 2016

Springboard Springboard connection issue resolved

The Springboard is available for use and our engineers are monitoring the situation to prevent further disruptions.

Springboard Springboard connection issue

We are investigating an issue with connecting to the Springboard and loading the user interface. Our engineers are actively looking into it and we will update here as soon as we have the issue identified or resolved.

Wednesday 21st September 2016

No incidents reported

Tuesday 20th September 2016

Email Webmail Connectivity Restored

We have identified the issue and resolved it. Please continue to access your email at email.firespring.com. If you have any questions, please contact support at 877.447.8936 or support@firespring.com

Email Webmail Connectivity

We are currently investigating issues with connectivity to the webmail interface. We will post more details here as soon as we know them.

Monday 19th September 2016

No incidents reported

Sunday 18th September 2016

No incidents reported

Saturday 17th September 2016

Design Online Scheduled Maintenance Complete

The maintenance to DesignReady is now complete.

Friday 16th September 2016

Design Online Scheduled Maintenance Notice

We are performing scheduled maintenance on our Design Online tool from 4pm CDT Sept 16th to 6am CDT Sept 17th. The tool will be unavailable during this time. Thank you for your patience!

Thursday 15th September 2016

No incidents reported