Some systems are experiencing issues

Other Components
Website
Operational
Springboard
Operational
Email
Operational
VersaDoc
Operational
Nelnet Payment Services Credit Card Processing
Operational
Credit Card Processing
Operational
Email Marketing
Operational
Donor Database
Operational
Phone Support
Operational

Past Incidents

Wednesday 5th October 2016

No incidents reported

Tuesday 4th October 2016

No incidents reported

Monday 3rd October 2016

Website Springboard and websites are A-ok!

All services are operating normally!

Website Websites and Springboard should be loading normally now

We have identified and resolved the issue with slow performance for websites and the Springboard. We are continuing to monitor the situation to prevent further issues.

Website Slow loading website and/or Springboard

We are experiencing a high server load, which may cause websites to load slower than normal. Our engineering team is actively investigating this issue.

Sunday 2nd October 2016

No incidents reported

Saturday 1st October 2016

No incidents reported

Friday 30th September 2016

No incidents reported

Thursday 29th September 2016

No incidents reported