All systems are operational

Other Components
Website
Operational
Springboard
Operational
Email
Operational
VersaDoc
Operational
Nelnet Payment Services Credit Card Processing
Operational
Credit Card Processing
Operational
Email Marketing
Operational
Donor Database
Operational
Phone Support
Operational

Past Incidents

Thursday 9th February 2017

No incidents reported

Wednesday 8th February 2017

No incidents reported

Tuesday 7th February 2017

No incidents reported

Monday 6th February 2017

No incidents reported

Sunday 5th February 2017

No incidents reported

Saturday 4th February 2017

No incidents reported

Friday 3rd February 2017

No incidents reported

Thursday 2nd February 2017

Springboard Springboard and sites loading normally again

Springboard and websites are loading properly again. Our Engineering team is investigating the cause and will be monitoring the system closely moving forward. Please reach out to support at 877.447.8936 or support@firespring.com with any questions.

Springboard Issue with regular maintenance to Springboard

During a regularly scheduled deployment, our Engineering team encountered an error that is causing issues loading the Springboard and public facing websites. They are working to reverse this issue and we expect service to be restored shortly.