Past Incidents

Thursday 30th March 2017

No incidents reported

Wednesday 29th March 2017

No incidents reported

Tuesday 28th March 2017

No incidents reported

Monday 27th March 2017

Email All email services for minutemanpress.com domains returned to normal

We have restored access to the spam console for all users at this time. Our Engineers have put in place some additional safety checks to ensure this incident does not happen again. Thank you for your patience as we worked through a number of issues today. Please reach out to support if there are any questions. They can be reached at 877.447.8936 or support@firespring.com

Website Springboard and Websites operating as normal

The issue causing our Springboard and websites to not load has been resolved. Our Engineers have identified specifically what caused the issue and we are working to prevent this issue in the future. Please let our support team know if there are any further issues. They can be reached at 877.447.8936 or support@firespring.com

Springboard and public websites loading issue

We are currently seeing issues with the Springboard and public facing websites powered by the Springboard. Our Engineering team is investigating the issue. We will post here as soon as we have more information.

Email Email delivery has been fully restored for minutemanpress.com

Email service has been fully resolved for the minutemanpress.com domain. We are currently working to make the spam console, quarantine and blacklist/whitelists areas again available for login. Spam filtering is up and running with no issues, access to the area to modify settings is currently intermittent.

Email Incoming email service partially restored for minutemanpress.com

Our Engineers have discovered this issue is related to the spam filter. We have applied a fix and are seeing incoming emails landing in mailboxes again. We are continuing to work to fully resolve the issue.

Email Email issues with the minutemanpress.com domain

We have identified the issue is affecting incoming mail for the minutemanpress.com domain. Any email address that is @minutemanpress.com is able to send, however, cannot currently receive. Our Engineering team is working to resolve this ASAP.

Email Email issues with the minutemanpress.com domain

We are currently investigating an email issue related to the minutemanpress.com domain. Mail delivery is being impacted. No other domains are believed to be affected at this time. We will post more information here as it becomes available.

Sunday 26th March 2017

No incidents reported

Saturday 25th March 2017

No incidents reported

Friday 24th March 2017

No incidents reported

Thursday 23rd March 2017

Email Marketing Email Marketing services have returned to normal.

The intermittent application errors and navigation slowness that impacted some Email Marketing accounts have now been resolved. Thanks for your patience as our Engineering team worked to diagnose the issue and get us to an all clear! Please contact support at 877.447.8936 or support@firespring.com if you have any questions or concerns!

Email Marketing Email Marketing system back online

Our team here has identified the root cause of today's system interruption. We are working as quickly as possible to bring things back online for all Email Marketing users. We are currently testing a fix for this issue and hoping to restore full service soon.

Email Marketing Email Marketing system currently unavailable

We’re currently experiencing a technical issue with the Email Marketing System. We will continue to update this page as we learn more about the problem, the impacts, and the estimated time to resolution.