Some systems are experiencing issues

Other Components
Website
Operational
Springboard
Operational
Email
Operational
VersaDoc
Operational
Nelnet Payment Services Credit Card Processing
Operational
Credit Card Processing
Operational
Email Marketing
Operational
Donor Database
Operational
Phone Support
Operational

Past Incidents

Monday 3rd April 2017

No incidents reported

Sunday 2nd April 2017

No incidents reported

Saturday 1st April 2017

No incidents reported

Friday 31st March 2017

No incidents reported

Thursday 30th March 2017

No incidents reported

Wednesday 29th March 2017

No incidents reported

Tuesday 28th March 2017

No incidents reported

Monday 27th March 2017

Email All email services for minutemanpress.com domains returned to normal

We have restored access to the spam console for all users at this time. Our Engineers have put in place some additional safety checks to ensure this incident does not happen again. Thank you for your patience as we worked through a number of issues today. Please reach out to support if there are any questions. They can be reached at 877.447.8936 or support@firespring.com

Website Springboard and Websites operating as normal

The issue causing our Springboard and websites to not load has been resolved. Our Engineers have identified specifically what caused the issue and we are working to prevent this issue in the future. Please let our support team know if there are any further issues. They can be reached at 877.447.8936 or support@firespring.com

Springboard and public websites loading issue

We are currently seeing issues with the Springboard and public facing websites powered by the Springboard. Our Engineering team is investigating the issue. We will post here as soon as we have more information.