All systems are operational

Other Components
Website
Operational
Springboard
Operational
Email
Operational
VersaDoc
Operational
Nelnet Payment Services Credit Card Processing
Operational
Credit Card Processing
Operational
Email Marketing
Operational
Donor Database
Operational
Phone Support
Operational

Past Incidents

Thursday 15th February 2018

No incidents reported

Wednesday 14th February 2018

No incidents reported

Tuesday 13th February 2018

No incidents reported

Monday 12th February 2018

No incidents reported

Sunday 11th February 2018

No incidents reported

Saturday 10th February 2018

No incidents reported

Friday 9th February 2018

Public Websites and Portals (resolved)

We have resolved the issue causing some websites to not load correctly. Our Engineering team will continue to monitor the situation to ensure no further issues occur. Please contact support by email at support@firespring.com or by phone at 877.447.8936 with any further questions.

Website Public Websites and Portals

Our engineering team is investigating an issue preventing some client sites from loading properly. We are working to resolve the issue ASAP and will post information here as soon as we have it.