Past Incidents

An outage with an upstream provider was identified as the cause of this issue. The provider has indicated that the issue has been resolved. Websites are continuing to load as expected and we anticipate no further issues at this time. Please contact support at 877.447.8936 or support@firespring.com with any questions!

Connections to the outgoing mail server are recovering and mail sending looks to be returning to normal. We are monitoring the situation closely. More information to follow soon!

Web sites are starting to load normally again. Our engineering team is monitoring the situation closely. More information to follow shortly!

Some users are reporting the inability to send emails or connect to the outgoing server. We are investigating the cause of this issue as quickly as we can. We will post more information here as soon as we have it.

Our engineering team is investigating the cause of websites not loading the design properly. Currently text assets and content are loading, however, the design of websites is not. We have all hands on deck and are working to resolve this ASAP. We will post more information here as soon as we have it.