All systems are operational

Other Components
Website
Operational
Springboard
Operational
Email
Operational
VersaDoc
Operational
PaymentSpring Credit Card Processing
Operational
Credit Card Processing
Operational
Email Marketing
Operational
Donor Database
Operational
Phone Support
Operational

Past Incidents

Saturday 7th July 2018

No incidents reported

Friday 6th July 2018

No incidents reported

Thursday 5th July 2018

No incidents reported

Wednesday 4th July 2018

No incidents reported

Tuesday 3rd July 2018

Email Marketing Email marketing application outage {Resolved}

Everything is good to go! Thanks for your patience while we got this incident resolved. Have a happy and safe 4th of July!

Email Email marketing application outage

The Email Marketing application is currently down for all users. Scheduled and automated sends are still going out as expected. Our team is working hard to identify the source of the issue and we'll post an update as we get more information.

Monday 2nd July 2018

No incidents reported

Sunday 1st July 2018

No incidents reported

Saturday 30th June 2018

Email Email Connection issues {Resolved}

Services have been restored through the impacted ISP and we are no longer see reports of connection issues to mailboxes. Please contact support at 877.447.8936 or support@firespring.com with any questions.