All systems are operational

Past Incidents

Wednesday 3rd October 2018

Email Email Connectivity Issues {Resolved}

The issue has been fully resolved. Mail delivery was not impacted during the connectivity issues. If you have any questions or concerns, please reach out to support at 877.447.8936 or support@firespring.com

Email Email Connectivity Issues

A fix has been applied to correct the email connectivity issue. We are currently monitoring to ensure the issue is fully resolved. We will post more information here as it becomes available.

Email Email Connectivity Issues

We have received reports of email users experiencing connectivity issues and password prompts. The email engineering has been engaged and is working towards a resolution. Delivery of email is not impacted at this time. We will post more information here as soon as it becomes available.

Tuesday 2nd October 2018

No incidents reported

Monday 1st October 2018

No incidents reported

Sunday 30th September 2018

No incidents reported

Saturday 29th September 2018

No incidents reported

Friday 28th September 2018

Phone Support Phone support outage

The issues impacting our support phone lines have been resolved at this time.

Phone Support Phone support outage

We are currently experiencing intermittent connectivity issues with our phone lines and are actively working with our provider to resolve the issue. If you need to speak to a member from our support team and are having difficulty reaching Firespring by phone, you can email us at support@firespring.com. Thank you for your patience.

Thursday 27th September 2018

No incidents reported