Some systems are experiencing issues

Past Incidents

Tuesday 2nd April 2019

No incidents reported

Monday 1st April 2019

Phone Support Busy signal when calling Firespring

We are currently investigating an issue with our phone system where callers are experiencing a busy signal when calling in to Firespring. Please email support@firespring.com with any questions or issues we can assist with. Thank you for your patience as we work to resolve the issue.

Sunday 31st March 2019

No incidents reported

Saturday 30th March 2019

No incidents reported

Friday 29th March 2019

No incidents reported

Thursday 28th March 2019

No incidents reported

Wednesday 27th March 2019

No incidents reported

Tuesday 26th March 2019

Email Sending email delay {Resolved}

We have returned sending email to normal operation. No outgoing messages were lost during this time. If you have any questions, please contact support at 877.447.8936 or support@firespring.com

Email Sending email delay

We are investigating an issue that is impacting users when attempting to send emails. Some users may experience intermittent connection prompts and/or email delays when sending from Webmail and email applications such as outlook. We will post more information here as it becomes available.