Some systems are experiencing issues

Other Components
Website
Operational
Springboard
Operational
Email
Operational
VersaDoc
Operational
PaymentSpring Credit Card Processing
Operational
Credit Card Processing
Operational
Email Marketing
Operational
Donor Database
Operational
Phone Support
Operational

Past Incidents

Wednesday 4th September 2019

No incidents reported

Tuesday 3rd September 2019

No incidents reported

Monday 2nd September 2019

No incidents reported

Sunday 1st September 2019

No incidents reported

Saturday 31st August 2019

No incidents reported

Friday 30th August 2019

Springboard Content and pages not loading in the Springboard

We've identified an issue causing random content and pages in the Springboard to not load. We're currently working on a fix and will be deploying shortly. Some workaround solutions may include refreshing your browser, copying and pasting the Springboard URL from your current browser tab to a new browser tab, or trying a new browser altogether.

Thursday 29th August 2019

No incidents reported

Wednesday 28th August 2019

Email Marketing Can't Login to Email Marketing

Update - Monitoring: We are seeing login issues return to normal and are continuing to monitor the system.

We're investigating technical issues affecting the ability to login to our email marketing system. Our team is actively working on a resolution and we'll update here once the issue has been resolved.