Some systems are experiencing issues

Other Components
Website
Operational
Springboard
Operational
Email
Performance Issues
VersaDoc
Operational
Nelnet Payment Services Credit Card Processing
Operational
Credit Card Processing
Operational
Email Marketing
Operational
Donor Database
Operational
Phone Support
Operational

Past Incidents

Thursday 7th April 2022

No incidents reported

Wednesday 6th April 2022

No incidents reported

Tuesday 5th April 2022

No incidents reported

Monday 4th April 2022

No incidents reported

Sunday 3rd April 2022

No incidents reported

Saturday 2nd April 2022

No incidents reported

Friday 1st April 2022

No incidents reported

Thursday 31st March 2022

Springboard Errors when adding and editing website users in the Springboard

We've identified the cause of an issue that is impacting the ability to add or edit website users in the Springboard. Our Engineering team is working on the fix which will be pushed out ASAP today (Thursday 3/31/22).