Some systems are experiencing issues

Other Components
Website
Operational
Springboard
Operational
Email
Performance Issues
VersaDoc
Operational
Nelnet Payment Services Credit Card Processing
Operational
Credit Card Processing
Operational
Email Marketing
Operational
Donor Database
Operational
Phone Support
Operational

Past Incidents

Wednesday 8th May 2019

No incidents reported

Tuesday 7th May 2019

No incidents reported

Monday 6th May 2019

No incidents reported

Sunday 5th May 2019

No incidents reported

Saturday 4th May 2019

No incidents reported

Friday 3rd May 2019

No incidents reported

Thursday 2nd May 2019

Phone Support Firespring Phone Systems Down

We are currently investigating an issue with our phone system where callers aren't able to connect through to Firespring. Please email support@firespring.com with any questions or issues we can assist you with. Thank you for your patience while we work to resolve the issue with our phone provider.

Scheduled Maintenance - Hosted Email

We will be conducting a scheduled maintenance on our Hosted Email environment Thursday May 2nd from 7:30 pm - 10:00 pm. During this time, users may experience connectivity issues when accessing their email over IMAP, POP, SMTP, or Webmail. Incoming email delivery will not be affected.