Some systems are experiencing issues

Other Components
Website
Operational
Springboard
Operational
Email
Operational
VersaDoc
Operational
Nelnet Payment Services Credit Card Processing
Operational
Credit Card Processing
Operational
Email Marketing
Operational
Donor Database
Operational
Phone Support
Operational

Past Incidents

Tuesday 8th December 2015

No incidents reported

Monday 7th December 2015

No incidents reported

Sunday 6th December 2015

No incidents reported

Saturday 5th December 2015

No incidents reported

Friday 4th December 2015

No incidents reported

Thursday 3rd December 2015

Springboard Springboard Database Issues

The Springboard database is in the green. You should be all set!

Springboard Springboard Database Issues

The Springboard database is operating normally again and all systems are in the green. Our IT team is continuing to monitor the situation.

Springboard Springboard Database Issues

Our IT team has identified the issue and has made adjustments. We are continuing to monitor the situation.

Springboard Springboard Database Issues

We're currently experiencing a database issue. This can include, but is not limited to, Print Ready Files (VersaDoc), Portals, Catalogs and Message Tracking Numbers. Our IT team is investigating currently.

Wednesday 2nd December 2015

No incidents reported