Some systems are experiencing issues

Other Components
Website
Operational
Springboard
Operational
Email
Operational
VersaDoc
Operational
Nelnet Payment Services Credit Card Processing
Operational
Credit Card Processing
Operational
Email Marketing
Operational
Donor Database
Operational
Phone Support
Operational

Past Incidents

Wednesday 16th December 2015

No incidents reported

Tuesday 15th December 2015

No incidents reported

Monday 14th December 2015

No incidents reported

Sunday 13th December 2015

No incidents reported

Saturday 12th December 2015

No incidents reported

Friday 11th December 2015

Phone Support Phone Support ends at 5:00pm CST Today!

Firespring's annual holiday party is tonight and to make sure we all look our best, we are closing 30 minutes early Friday, December 11th. Phone Support will be available until 5:00pm CST. Have a wonderful weekend!

Thursday 10th December 2015

No incidents reported

Wednesday 9th December 2015

Processing Print Ready Files Issue

The Print-Ready Files area is back up & running. Download away!

VersaDoc Processing Print Ready Files Issue

We are currently experiencing an issue with processing and downloading print-ready files through the Springboard. Our Engineering team is investigating the issue.