All systems are operational

Other Components
Website
Operational
Springboard
Operational
Email
Operational
VersaDoc
Operational
Nelnet Payment Services Credit Card Processing
Operational
Credit Card Processing
Operational
Email Marketing
Operational
Donor Database
Operational
Phone Support
Operational

Past Incidents

Thursday 13th October 2016

No incidents reported

Wednesday 12th October 2016

No incidents reported

Tuesday 11th October 2016

No incidents reported

Monday 10th October 2016

No incidents reported

Sunday 9th October 2016

No incidents reported

Saturday 8th October 2016

No incidents reported

Friday 7th October 2016

No incidents reported

Thursday 6th October 2016

Website Springboard and websites performance issues resolved

The performance issues from this morning have been resolved and all systems are in the green! Please contact support if you have any questions (support@firespring.com or 877.447.893.

Springboard Springboard and websites are loading normally!

Our Engineers have identified the issue and our performance is returning to normal. We are continuing to monitor the situation to prevent further issues.

Website Springboard and websites performance issues

Our Engineering team is currently investigating an issue with our servers loading the Springboard and public websites slowly. We will post more information here as we have it. If you have any questions, please call support at 877.447.8936