Some systems are experiencing issues

Other Components
Website
Operational
Springboard
Operational
Email
Operational
VersaDoc
Operational
Nelnet Payment Services Credit Card Processing
Operational
Credit Card Processing
Operational
Email Marketing
Operational
Donor Database
Operational
Phone Support
Operational

Past Incidents

Wednesday 21st December 2016

No incidents reported

Tuesday 20th December 2016

No incidents reported

Monday 19th December 2016

No incidents reported

Sunday 18th December 2016

No incidents reported

Saturday 17th December 2016

No incidents reported

Friday 16th December 2016

No incidents reported

Thursday 15th December 2016

No incidents reported

Tuesday 13th December 2016

VersaDoc Checkboxes in Print-Ready Files Area are working again

We have identified and fixed the issue that was preventing print-ready files from being downloaded. If you are still experiencing issues please reach out to support by calling 877.447.8936 or emailing your versadoc project manager.

VersaDoc Checkboxes in Print-Ready Files Area Not Functioning

The cause of the Print-Ready Files area issues regarding processing VersaDoc orders has been identified and our Engineering team is working on a fix.