Past Incidents

We are performing some routine maintenance on our phone system and have encountered an error with our toll-free numbers. At this time all Firespring toll-free numbers are inoperable. Please call 402-437-000 to reach Firespring during this time.

All email services have returned to normal and are operating as expected. Please reach out to support at 877.447.8936 or support@firespring.com if you have any further questions!

We have identified the underlying issue and will be opening an emergency maintenance window at 7PM CDT to address this. Until completion of the maintenance window the following symptoms may still exist for users:

• Latency when navigating the Webmail interface
• Slowness upon logging in to the Webmail interface
• Delayed email delivery
• Intermittent errors in the Webmail interface
• Messages appearing to be blank in the Webmail interface

The maintenance window will begin on Friday, June 30, 2017 at 7:00 PM CDT and will end upon successful resolution of this issue. At this time we anticipate no loss of data (emails, contacts, calendars, etc.) whatsoever. We will update this page upon completion of the issue, or as new information becomes available.