All systems are operational

Past Incidents

Thursday 29th March 2018

No incidents reported

Wednesday 28th March 2018

Springboard Planned maintenance for Springboard and Websites

The planned maintenance window is closed and the updates to the Springboard and websites are complete. Thanks for your patience while we applied these updates to the system!

Website Planned maintenance for Springboard and Websites

There is a planned maintenance window starting at 11pm CDT as our engineering team applies upgrades and patches to the Springboard and websites. You may not be able to access the Springboard or websites during this time. We will post here when the maintenance window is closed.

Tuesday 27th March 2018

No incidents reported

Monday 26th March 2018

Website Website loading issues (resolved)

The website loading issues have all been resolved. Please contact support with any questions at 877.447.8936 or support@firespring.com

Website Website loading issues

We have identified and applied a fix to the cause of this issue. We are monitoring closely to ensure all websites are returning to normal operation. We'll post here as soon as everything is back to normal.

Website Website loading issues

Our Engineering team is investigating the cause of missing, or the incorrectly loading of spotlights, images, and mastheads as well as issues with form submissions. We are working to resolve this issue ASAP and will post more information here as we know it.

Sunday 25th March 2018

No incidents reported

Saturday 24th March 2018

No incidents reported

Friday 23rd March 2018

No incidents reported

Thursday 22nd March 2018

Springboard Website and Springboard loading errors (resolved)

The Springboard and websites are loading properly again. Please contact support with any questions you have at 877.447.8936 or support@firespring.com

Website Springboard and websites loading issues

We have identified the issue and are pulling additional resources online. Website and Springboard loading will be sporadic for the next few minutes. We will post more information as soon as we know it.

Springboard Springboard and websites loading errors

Our engineering team is actively investigating the cause of websites and the Springboard not loading properly, or at all in some cases. All hands are on deck for this issue and we will be posting updates here as soon as they are available.