Some systems are experiencing issues

Past Incidents

Tuesday 4th December 2018

Design Online intermittent issues

An upstream provider for services related to Design Online is experiencing intermittent issues. We are in contact with this provider and working with them to ensure that the Design Online service returns to normal operation as soon as possible. We will post more information here as it becomes available.

Monday 3rd December 2018

Springboard Email administration issues {Resolved}

The issue impacting performance in the email accounts area has been resolved. Mail delivery or sending was not impacted during this time. Please contact support at 877.447.8936 or support@firespring.com with any questions.

Springboard Email administration issues

We are aware of an issue that is causing slow navigation and response in the email accounts area of the Springboard. The email engineering team is actively working towards a resolution to this problem. Mail delivery or sending is not impacted at this time. We will post more information as it becomes available.

Sunday 2nd December 2018

No incidents reported

Saturday 1st December 2018

No incidents reported

Friday 30th November 2018

No incidents reported

Thursday 29th November 2018

No incidents reported

Wednesday 28th November 2018

No incidents reported