Some systems are experiencing issues

Other Components
Website
Operational
Springboard
Operational
Email
Operational
VersaDoc
Operational
Nelnet Payment Services Credit Card Processing
Operational
Credit Card Processing
Operational
Email Marketing
Operational
Donor Database
Operational
Phone Support
Operational

Past Incidents

Thursday 18th July 2019

No incidents reported

Wednesday 17th July 2019

No incidents reported

Tuesday 16th July 2019

No incidents reported

Monday 15th July 2019

No incidents reported

Sunday 14th July 2019

No incidents reported

Saturday 13th July 2019

No incidents reported

Friday 12th July 2019

Website (Resolved) Website Security Warning

RESOLVED - Some users may need to clear their cache if still experience any issues related to site security warnings.

We are investigating an issue affecting some websites' SSL certificate renewals, which is generating a site security warning and will update the status page once we know more.

Thursday 11th July 2019

Phone Support Firespring offices will close at 3 pm CDT on Friday, July 12

Firespring offices will close at 3 pm CDT on Friday, July 12 for team members to attend our annual all-company meeting. We'll be back on Monday at 8 am. You can reach us on Monday or send any questions to support@firespring.com and we'll follow up when we're back in the office. We look forward to speaking with you!