Some systems are experiencing issues

Past Incidents

Thursday 1st August 2019

No incidents reported

Wednesday 31st July 2019

Phone Support Intermittent Connectivity Issues with Phone System (VoIP)

We're investigating an issue with our internet service provider that is causing brief intermittent connectivity issues, including occasional dropped calls. If you're on the phone with a Firespring support team member and your call is dropped, we'll try calling you back or try calling us back as we work toward resolving the connectivity issues. Thank you for your patience.

Tuesday 30th July 2019

No incidents reported

Monday 29th July 2019

No incidents reported

Sunday 28th July 2019

No incidents reported

Saturday 27th July 2019

No incidents reported

Friday 26th July 2019

No incidents reported

Thursday 25th July 2019

Email Marketing Email Marketing - Errors navigating within account

Resolved - this issue has been resolved

Update: A fix has been implemented and we're continuing to monitor the situation. We'll update here with the official all clear!

We are investigating issues regarding intermittent errors navigating within email marketing accounts and will update here as we know more or have a resolution.