Past Incidents

RESOLVED: We're currently investigating delayed navigation within our email marketing application since our earlier scheduled maintenance concluded. We’ve found that a hard refresh within your browser helps get things moving.

If you’re using Mac OS, just press "cmd + shift + R" to do a hard refresh. If you’re on Windows, "ctrl + shift + R" will hard refresh for you.

Update - maintenance complete

We have system maintenance scheduled for 7 a.m. to 2 p.m. CDT on Saturday, August 10. During this maintenance window, the application will be intermittently available with the potential for extended periods of downtime. Scheduled mailings may also have intermittent sending delays while the maintenance is in progress.

This scheduled maintenance affects: Web Application (Home, Audience Contacts and Groups, Segments, Signup Form Editor, Lightbox Form Editor, Imports, Email Editor, Image and Document Libraries, Response Collection, Response Display, Automation Workflow Editor, Account Settings & Billing, Exports), Email Sending (Email Campaigns, Automated Mailings, Test Emails), and API.

Resolved -- this issue has been resolved.

Update: We are seeing websites begin to recover. We are still monitoring the situation.

We are investigating an issue causing websites to be unavailable, which is generating a 503 error when accessing sites. Our engineering team has identified the issue and is working on a fix. We will continue to update this as we know more.