Some systems are experiencing issues

Past Incidents

Tuesday 19th October 2021

No incidents reported

Monday 18th October 2021

Email [RESOLVED] Webmail login page loading error

Update: This issue should now be resolved and users should be able to resume email login at email.firespring.com


We are investigating an issue with the webmail login page preventing users from being able to login to that page. We'll post here once we know more or when we've resolved the issue. We've had reports of clients being able to access webmail if refreshing or waiting a minute or two between refresh or login attempts.

Our email host, Rackspace, recommends users access their email via a mail client such as Outlook as a workaround.

Email delivery is not impacted at this time.

Sunday 17th October 2021

No incidents reported

Saturday 16th October 2021

No incidents reported

Friday 15th October 2021

No incidents reported

Thursday 14th October 2021

No incidents reported

Wednesday 13th October 2021

No incidents reported