Some systems are experiencing issues

Other Components
Website
Operational
Springboard
Operational
Email
Performance Issues
VersaDoc
Operational
Nelnet Payment Services Credit Card Processing
Operational
Credit Card Processing
Operational
Email Marketing
Operational
Donor Database
Operational
Phone Support
Operational

Past Incidents

Thursday 9th February 2023

No incidents reported

Wednesday 8th February 2023

No incidents reported

Tuesday 7th February 2023

No incidents reported

Monday 6th February 2023

No incidents reported

Sunday 5th February 2023

No incidents reported

Saturday 4th February 2023

No incidents reported

Friday 3rd February 2023

Credit Card Processing [RESOLVED] Website Payment Gateway Services

NPS reports an end of impact. Services have recovered and transaction activity resumed.

Nelnet Payment Services reports an ongoing issue with the Gateway transaction service. Gateway merchants may be intermittingly unable to process transactions. We will post further updates as NPS passes information.