Past Incidents

Thursday 6th April 2023

No incidents reported

Wednesday 5th April 2023

No incidents reported

Tuesday 4th April 2023

Springboard [RESOLVED] Springboard orange error and websites not loading

[UPDATE] We've identified the cause of the error which is related to the website SSL certification. Our Engineers are actively working toward a resolution. Thank you for your patience.

Our Engineers are investigating an issue resulting in an orange error screen when attempting to login to the Springboard website builder. Thank you for your patience while we work to resolve this issue.

Website [UPDATE: Monitoring] Websites loading slowly or navigation not loading

UPDATE: In addition to some websites being slow or displaying incorrectly, we are investigating some sites not loading and instead might state a message of or similar to " This site can’t provide a secure connection".

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We’ve identified an issue with our website analytics which is causing websites to load slowly or which may be causing navigation display issues. We’re investigating the issue with our analytics engineering team. We’ll update our status page once the issue has been resolved.

Monday 3rd April 2023

[RESOLVED] Firespring phone support is currently down due to a provider outage

[RESOLVED] Firespring phone support is currently down due to a provider outage. We're monitoring the issue as our phone provider works towards a resolution. In the meantime, please email support@firespring.com and our team will follow up with you. Thank you for your patience.

Sunday 2nd April 2023

No incidents reported

Saturday 1st April 2023

No incidents reported

Friday 31st March 2023

No incidents reported