All systems are operational

Past Incidents

Friday 2nd July 2021

Email [Update: Monitoring Fix] Webmail Issues

[UPDATE]: A potential solution has been put in place and more details will be posted as they become available. Affected users utilizing Webmail who still experience intermittent error prompts are encouraged to clear their browser cache or try utilizing a private browsing window.


Affected users utilizing Webmail may experience intermittent error prompts. Impacted users are encouraged to clear their browser cache or try utilizing a private browsing window. Engineers are engaged and working toward a resolution. Mail delivery is not impacted.

Thursday 1st July 2021

No incidents reported

Wednesday 30th June 2021

Website [RESOLVED] Websites not loading

[RESOLVED] We've identified an issue causing websites not to load. Our Engineers are working quickly to resolve the issue and we should have them back up shortly.

Update: Our Engineers resolved this issue. All websites should be loading successfully. Please contact our Support team if you continue to experience any issues.

[RESOLVED] Webmail connectivity issues for small sub-set of users

[RESOLVED]

[Update]: Affected users utilizing Webmail may experience intermittent error prompts. Impacted users are encouraged to clear their browser cache or try utilizing a private browsing window. Engineers are engaged and working toward a resolution. Mail delivery is not impacted.

[Original post]: We are investigating reports of connectivity issues to our Hosted Email environment affecting a small sub-set of users on the Webmail platform. Users may experience an error prompt upon logging in, navigating or sending messages. We are actively working towards a full resolution. This small sub-set of users may continue to encounter intermittent error prompts at this time. We'll update our status page once we know more or as a resolution has been reached.

Tuesday 29th June 2021

No incidents reported

Monday 28th June 2021

No incidents reported

Sunday 27th June 2021

No incidents reported

Saturday 26th June 2021

No incidents reported