All systems are operational

Past Incidents

Thursday 18th February 2021

No incidents reported

Wednesday 17th February 2021

No incidents reported

Tuesday 16th February 2021

No incidents reported

Monday 15th February 2021

Springboard [RESOLVED]: Reports of duplicate email notifications being sent from website form submissions

[RESOLVED]: We're investigating reports of duplicate email notifications being sent from website form submissions when users are placing an order, making a donation, etc. Thank you for your patience while we troubleshoot the issue.

Update: Our Engineers discovered the issue causing the multiple email instances, have resolved the issue, and are implementing a fix to ensure it doesn't happen again in the future. If you continue to receive any duplicate emails, please contact our Support team for assistance.

Sunday 14th February 2021

No incidents reported

Saturday 13th February 2021

No incidents reported

Friday 12th February 2021

VersaDoc [RESOLVED] Issue processing print-ready files

[RESOLVED] Our Engineers are investigating an issue where users are unable to process and download print-ready files in the Springboard. We'll update that status here once we've rolled out a fix.

Update: This issue has been resolved and everything should be functioning. Please notify our Support team if you are experiencing any issues.