Some systems are experiencing issues

Other Components
Website
Operational
Springboard
Operational
Email
Operational
VersaDoc
Operational
PaymentSpring Credit Card Processing
Operational
Credit Card Processing
Operational
Email Marketing
Operational
Donor Database
Operational
Phone Support
Operational

Past Incidents

Saturday 25th December 2021

No incidents reported

Friday 24th December 2021

No incidents reported

Thursday 23rd December 2021

No incidents reported

Wednesday 22nd December 2021

Website Amazon Web Services outage caused websites to be down

Amazon Web Services had an outage this morning which impacted some of our clients' websites. Amazon resolved the issue early this morning and everything should be operational. Please contact Support if you continue to experience any issues.

Tuesday 21st December 2021

No incidents reported

Monday 20th December 2021

Phone Support [Fixed/Monitoring] Calls to and from our Lincoln phone system are down

Update: Calls appear to be going through. We will continue to monitor the situation.

Calls to and from our Lincoln phone system are currently down. Our IT team is investigating the issue with our phone provider as we work to resolve the issue. If you need any website or email hosting support, please email support@firespring.com

Sunday 19th December 2021

No incidents reported