All systems are operational

Past Incidents

Thursday 14th September 2023

No incidents reported

Wednesday 13th September 2023

Email Emails not being delivered.

Our team is aware of issues related to emails not arriving/being delayed from form/order submissions on our websites. This issue doesn't occur frequently and may only impact a handful of websites. Our team is investigating the root cause of this. For now, if you notice you are being impacted by this known issue, please reach out to our support team. We also recommend you check your message center to stay up to date on any form/order submissions.

Tuesday 12th September 2023

No incidents reported

Monday 11th September 2023

No incidents reported

Sunday 10th September 2023

No incidents reported

Saturday 9th September 2023

No incidents reported

Friday 8th September 2023

[Resolved] Secondary sign-in not accepting password.

[Resolved] Springboard access issues have been resolved.

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We are aware of an issue where when you are logged into your Springboard and enter a specific area such as the "Manage Users" area, that a secondary prompt appears asking you to input your password to sign in again and then not accepting that password. Our team is currently working on resolving this issue.